Key Responsibilities:
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Project Coordination:
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Develop and maintain detailed project plans, timelines, and status reports.
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Coordinate meetings, workshops, and steering committees across time zones.
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Track deliverables, milestones, risks, and dependencies to keep projects on schedule.
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Operational Support:
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Streamline and document core business processes; identify and implement continuous improvements.
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Maintain accurate operations dashboards and KPIs, highlighting trends and anomalies.
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Manage vendor relationships, procurement requests, and compliance documentation.
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Cross-Functional Collaboration:
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Work closely with finance, HR, legal, and IT to facilitate project needs and organizational changes.
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Act as a liaison between regional offices to align on priorities, share best practices, and resolve issues.
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Prepare clear, concise communications for stakeholders at all levels.
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Data Analysis & Reporting:
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Gather, analyze, and present data to inform decision-making.
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Create executive-level presentations and summaries for leadership reviews.
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Monitor budget spend and escalate variances in a timely manner.
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Risk & Issue Management:
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Proactively identify potential roadblocks; recommend and implement mitigation strategies.
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Maintain an up-to-date risk/issues log and ensure accountability for resolution.
Required Qualifications & Experience:
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Bachelor’s degree in Business Administration, Project Management, Operations, or related field.
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3–4 years’ hands-on experience coordinating projects and operations in a complex, global corporate environment.
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Proven ability to manage multiple simultaneous projects with competing deadlines.
Core Skills & Competencies:
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Organizational Excellence: Meticulous attention to detail; thrives on structure and process.
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Go-Getter Mentality: Self-motivated, resourceful, and comfortable taking initiative without constant oversight.
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Communication: Excellent written and verbal skills; adept at tailoring messages for diverse audiences.
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Collaboration & Influence: Builds strong relationships; able to drive consensus across functions and geographies.
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Problem-Solving: Analytical mindset with the ability to break down complex challenges and propose practical solutions.
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Technical Proficiency: Skilled in MS Office Suite (especially Excel and PowerPoint); familiarity with project management tools (e.g., Asana, Jira, Smartsheet) and basic data visualization.
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Adaptability: Comfortable with ambiguity and changing priorities in a fast-evolving global setting.
Preferred Attributes:
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Experience working with cross-cultural teams across multiple time zones.
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Certification in Project Management (PMP, PRINCE2, CAPM) or Operations (Lean Six Sigma).
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Proven track record of driving process improvements or cost-savings initiatives.
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Comfortable presenting to senior leadership and facilitating high-stakes workshops.