We are looking for a detail-oriented and customer-focused Air Ticketing Executive to manage flight bookings, cancellations, and customer queries. The ideal candidate should have good knowledge of airline ticketing systems and fare rules.
Key Responsibilities
Handle domestic and international flight bookings
Issue, reissue, and cancel air tickets
Manage fare calculations and provide best travel options
Coordinate with airlines for reservations and queries
Handle customer inquiries via calls, emails, or walk-ins
Strong agent call handling skills with polite communication are essential
Ensure accurate documentation and ticketing details
Manage refunds, rescheduling, and itinerary changes
Stay updated with airline policies, fares, and travel regulations
Maintain records of bookings and transactions
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Work Location: In person
