- Lightning Web Components, Events, Component Bundles, JavaScript, CSS, etc.
- Object Oriented Programming concepts
- Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex
etc.)
- Hands on experience on Writing Apex Triggers, VF pages, Test classes and batch classes.
- Hands on experience of deployment using the Change Set, VS Code. Knowledge on any DevOps tool, such as
Copado, is good to have.
- Experience with Salesforce integrations using REST/SOAP APIs.
- Good written and verbal communication skills
- Good analysis and problem-solving skills.
- Knowledge of SDLC practices and ability to apply them to system development (where applicable) or
maintenance.
- Stay up-to-date with Salesforce releases, features, and best practices to ensure optimal utilization of the
platform.
- Hands on experience in any niche areas(Commerce Cloud, Conga CLM, CPQ, etc) will be preferred
Hands-on experience designing and deploying Salesforce Agentforce solutions, including configuring AI
Agents, Agent Actions, Topics, and integrating with Data Cloud for grounded, context-aware responses across
Sales, Service, and Commerce workflows.
- Proficiency in Salesforce Einstein and Generative AI capabilities — including Prompt Builder, Einstein Copilot
(now Agentforce), and Model Builder — with the ability to craft effective system and user prompts, evaluate
LLM outputs, and implement guardrails for enterprise-grade AI deployments.
- Experience architecting multi-agent and human-in-the-loop workflows on the Salesforce platform,
including agent orchestration, fallback handling, escalation to live agents, and governance frameworks
aligned with Salesforce’s Trusted AI principles.
