Job Title: Sales Team Lead – Inbound SaaS (Cloud Telephony / CPaaS)
Location: New Delhi / Bengaluru / Remote (As applicable)
Job Type: Full-Time, Permanent
Experience Required: 4 – 8 Years
About the Role
We are hiring a Sales Team Lead – Inbound SaaS to drive revenue outcomes and scale a high-performing inbound sales team at MyOperator.
This is a hands-on leadership role where you will manage a team of Business Consultants handling high-intent inbound leads, while actively contributing to deal strategy, closures, and pipeline health. You will own monthly revenue (MRR) targets, drive conversion efficiency across the funnel, and build a culture of accountability, speed, and consistent performance.
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
What You’ll Own (Key Responsibilities)
- Revenue & Funnel Ownership: Own and deliver monthly MRR and closure targets for the team. Drive conversion metrics across funnel stages (Lead → Connect → Demo → Closure) and maintain an inbound lead Turnaround Time (TAT) of <15 minutes.
- Team Leadership & Execution: Lead daily stand-ups, pipeline reviews, and deal strategy. Actively shadow, negotiate, and help close high-value deals with your team.
- Forecasting & CRM Excellence: Maintain accurate weekly and monthly revenue forecasts. Drive strict pipeline visibility and CRM hygiene (Zoho CRM preferred).
- Coaching & Capability Building: Conduct weekly call reviews, role-plays, and feedback sessions to upskill reps on objection handling and product demos.
Who Should Apply (Requirements)
- Experience: 4–8 years in B2B Inside Sales / SaaS Sales with at least 2 years of direct team handling experience with revenue/quota ownership.
- Sales Cycle: Proven track record of handling high-velocity inbound sales cycles (≤ 15 days) and achieving monthly targets.
- Tools: Strong working knowledge of CRM platforms like Zoho, Salesforce, or HubSpot, along with data dashboards and conversion metrics.
- Technical Comfort: Comfortable with solution selling, system integrations, and basic API-based product conversations.
Strong Plus (Preferred)
- Background in SaaS, Cloud Telephony, VoIP, CPaaS, or Communication Tech.
- Exposure to API-led sales conversations.
- Experience scaling inside sales divisions in a high-growth startup environment.
Who is NOT a Fit
- Backgrounds purely in B2C, retail, insurance, or field/door-to-door sales.
- Experience limited strictly to Account Management/Relationship Management without closure/MRR ownership.
- Experience limited to long enterprise sales cycles (3–6 months+).
- Individual Contributors (ICs) without people management/team leading experience.
Pay: ₹500,000.00 - ₹800,000.00 per year
Work Location: In person
