About the Role:
We are looking for a skilled and proactive IT Engineer to oversee and manage our company’s IT infrastructure, systems, and support functions. The ideal candidate will have hands-on experience in IT operations, network and system administration, hardware/software management, and team coordination.
This is a key role to ensure smooth day-to-day IT functioning, secure systems, and support for internal teams.
Key Responsibilities:
-
Manage and maintain company IT infrastructure including networks, servers, laptops, and software systems
-
Oversee installation, configuration, and troubleshooting of hardware and software
-
Administer user accounts, email setups (Google Workspace or Microsoft 365), access rights, and security protocols
-
Handle IT asset procurement, issuance, and tracking
-
Set up and manage VPN, firewalls, and network security solutions
-
Provide timely IT support to internal employees across departments
-
Coordinate with external vendors for hardware/software issues and service agreements
-
Ensure data backups, system updates, antivirus protection, and IT policy compliance
-
Support onboarding and offboarding processes from an IT perspective (device setup, account access, recovery)
-
Monitor and manage internal tools, IT inventory, and regular documentation
-
Stay updated with the latest trends and suggest improvements in IT infrastructure
Requirements:
-
Bachelor’s degree in Computer Science, Information Technology, or a related field
-
4 to 8 years of proven experience in IT operations, preferably in a fast-paced environment
-
Strong knowledge of Windows/Mac systems, networking, firewalls, VPNs, and basic server/cloud admin
-
Experience with IT asset management and internal support
-
Good understanding of data security, software licensing, and IT compliance
-
Strong problem-solving skills and ability to work independently
-
Excellent communication and team coordination abilities
Nice to Have:
-
Exposure to cloud platforms (AWS, Azure, Google Cloud)
-
Experience with ISO or IT security audits
-
Familiarity with performance marketing or agency-based setups (if applicable)
