A Retail Shop Assistant Admin Officer manages both frontline customer service and backend business operations. They support the store manager by processing transactions, managing inventory, maintaining schedules, and handling clerical tasks like bookkeeping, vendor coordination, and staff reporting. Key Responsibilities Store & Customer Operations
- Customer Service: Welcome customers, assist with product selection, address inquiries, and resolve complaints to ensure a positive shopping experience.
- Point of Sale (POS): Operate cash registers, process cash and card transactions, and handle returns or exchanges.
- Merchandising: Maintain a clean, organized sales floor and assist with visual merchandising and restocking displays.
Administrative Duties
- Office Support: Handle official correspondence, answer phone calls, manage emails, and maintain organized physical and digital filing systems.
- Data & Reporting: Perform data entry, track sales data, and prepare regular reports for the management team.
- Scheduling & Coordination: Manage shift schedules for retail staff, coordinate meetings, and assist with onboarding new employees.
Inventory & Vendor Management
- Stock Control: Monitor inventory levels, track product movement, and alert management when it is time to reorder merchandise.
- Logistics: Receive stock deliveries, verify invoices against purchase orders, and update inventory databases.
- Vendor Relations: Assist in liaising with suppliers and coordinating facility maintenance services (e.g., equipment repairs, cleaning services).
Required Skills & Qualifications
- Experience: 1–3 years in a retail sales, cashier, or administrative role.
- Technical Skills: Proficiency in MS Office (Word, Excel) and familiarity.
- Soft Skills: Strong communication, time management, and problem-solving skills, with the ability to multitask in a fast-paced environment
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
