* Maintain and update customer records in the CRM system.
* Handle customer inquiries, complaints, and follow-ups.
* Build and maintain strong relationships with customers.
* Coordinate with sales and marketing teams to improve customer engagement.
* Track leads, customer interactions, and sales activities.
* Generate CRM reports and analyze customer data.
* Ensure timely follow-up on customer requests and feedback.
* Support customer retention and loyalty programs.
Required Skills:
* Excellent communication and interpersonal skills.
* Proficiency in CRM tools (Salesforce, CRM, Freshsales, etc.).
* Strong organizational and problem-solving abilities.
* Basic knowledge of Microsoft Excel and Office applications.
* Ability to manage multiple tasks and meet deadlines.
Pay: Up to ₹25,000.00 per month
Work Location: In person
