Job Summary:
The Assistant General Manager (AGM) – Sales is responsible for driving sales growth, managing the sales team, developing business strategies, and ensuring achievement of organizational revenue targets. The role involves identifying new business opportunities, maintaining customer relationships, and enhancing overall sales performance.
Key Responsibilities:
- Develop and implement effective sales strategies to achieve business objectives.
- Lead, mentor, and motivate the sales team to achieve individual and team targets.
- Monitor daily, weekly, and monthly sales performance.
- Identify and develop new business opportunities and market segments.
- Build and maintain strong relationships with key clients and customers.
- Prepare sales forecasts, budgets, and performance reports.
- Coordinate with marketing, operations, and other departments to ensure smooth business operations.
- Analyze market trends, competitor activities, and customer needs.
- Conduct regular sales meetings and performance reviews.
- Ensure customer satisfaction and timely resolution of customer concerns.
- Recruit, train, and develop sales staff as required.
- Ensure compliance with company policies and procedures.
Key Performance Indicators (KPIs)
- Sales Revenue Achievement
- Achievement of monthly, quarterly, and annual sales targets.
- Business Growth
- Increase in new customer acquisition and market expansion.
- Team Performance
- Overall performance and productivity of the sales team.
- Customer Retention Rate
- Percentage of repeat customers and customer loyalty.
- Conversion Ratio
- Lead-to-customer conversion percentage.
- Timely collection of outstanding payments.
- Sales Forecast Accuracy
- Accuracy of sales projections versus actual sales.
- Customer Satisfaction Score (CSAT)
- Customer feedback and satisfaction ratings.
- New Business Development
- Number of new accounts/business partnerships generated.
- Team Training & Development
- Number of training sessions conducted and improvement in team performance.
Pay: ₹60,000.00 - ₹75,000.00 per month
Work Location: In person
