Delivery Manager responsible for end-to-end execution of OM (Order Management) initiatives within retail transformation programs. The role focuses on driving delivery excellence through strong planning, governance, and coordination across cross-functional teams including technology, business, and vendors.
Key responsibilities include managing the full delivery lifecycle, maintaining detailed project plans and RAAIDD logs, and ensuring seamless execution across workstreams such as fulfilment, supply chain, integration, and eCommerce. The role emphasizes Agile/hybrid delivery, risk and dependency management, and strong governance practices.
The position requires effective stakeholder and vendor management, with accountability for testing, deployment, and business readiness, while delivering key artefacts such as project plans, status reports, resource updates, and transition plans.
