General Manager – MG Motor Dealership
Location: Siliguri, West Bengal
Job Type: Full-time
Experience: 10–15 Years (Minimum 5 years in a leadership role within a passenger vehicle dealership)
About the Role
We are looking for an experienced, dynamic, and results-driven General Manager to lead the complete operations of our MG Motor dealership. This is a leadership position for someone who has a proven track record of managing dealership operations, driving profitability, building high-performing teams, and delivering exceptional customer experiences.
The General Manager will report directly to the Owner and will have complete responsibility for the dealership's day-to-day operations and overall business performance.
Key Responsibilities
- Lead and manage all dealership departments, including Sales, Service, Spare Parts, Finance & Insurance (F&I), Customer Relations, HR, Administration, and Marketing.
- Drive monthly, quarterly, and annual sales and profitability targets.
- Monitor and improve dealership KPIs, including retail sales, CSI, service revenue, and profitability.
- Ensure compliance with MG Motor India policies and dealership operating standards.
- Build, mentor, and motivate departmental heads and employees to achieve business goals.
- Review daily business performance and implement corrective actions where necessary.
- Develop and execute strategies to increase market share, customer retention, and operational efficiency.
- Handle key customer escalations and ensure an outstanding customer experience.
- Manage budgets, operating costs, inventory, and overall financial performance.
- Coordinate with MG Motor India on sales performance, campaigns, audits, and operational requirements.
- Submit regular MIS reports and business updates to the Owner.
Required Qualifications
- Bachelor's degree in Business Administration, Management, Engineering, or a related field.
- MBA will be an added advantage.
- Minimum 10 years of experience in the automobile industry.
- At least 5 years of experience as a General Manager, Dealer Principal, Operations Head, or a similar leadership role in a passenger vehicle dealership.
Required Skills
- Strong leadership and team management abilities
- Excellent business and financial acumen
- Proven ability to achieve sales and profitability targets
- Customer-focused mindset with strong problem-solving skills
- Excellent communication and interpersonal skills
- Strategic planning and decision-making capabilities
- Strong analytical and reporting skills
- High level of integrity, accountability, and professionalism
What We Offer
- Competitive salary based on experience
- Attractive performance-based incentives
- Leadership role with complete operational responsibility
- Opportunity to build and grow a premium automotive dealership
- Professional and growth-oriented work environment
Why Join Us?
This is more than a General Manager role—it's an opportunity to lead an entire dealership as its operational head. If you are passionate about the automotive industry, thrive on challenges, and have the ability to build a profitable and customer-centric business, we would love to hear from you.
Pay: ₹30,000.00 - ₹99,000.00 per month
Benefits:
Work Location: In person
