Job Title – Lead Business Analyst
Overview
The Lead Business Analyst will lead the business analysis function by reviewing, analyzing, and evaluating complex business systems and user requirements. The role is responsible for driving requirement management, defining business solutions, and ensuring successful delivery of strategic initiatives aligned with organizational objectives.
The Lead Business Analyst will collaborate closely with clients, business stakeholders, architects, development teams, QA, and project managers to deliver high-quality solutions. The individual will also mentor Business Analysts, establish best practices, and play a key role in project planning, stakeholder management, and business process transformation.
Roles and Responsibilities
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Lead end-to-end requirement analysis by understanding business functions, gathering detailed requirements, and translating them into functional specifications.
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Drive requirement elicitation workshops, stakeholder discussions, and solution design sessions across multiple business and technology teams.
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Act as the primary liaison between clients, business users, development teams, QA, project managers, and senior leadership.
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Own the complete requirements lifecycle, including requirement gathering, analysis, prioritization, validation, traceability, and change management.
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Prepare and review Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), User Stories, Use Cases, Process Flows, Wireframes, Prototypes, and other functional documentation.
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Define business processes, workflow diagrams, system capability assessments, and solution recommendations to improve operational efficiency.
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Work closely with solution architects and technical teams to ensure proposed solutions align with business objectives and technical feasibility.
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Track project requirements, milestones, dependencies, risks, and deliverables while ensuring timely execution and stakeholder alignment.
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Analyze business processes using reports, operational metrics, and KPIs to identify improvement opportunities and recommend data-driven solutions.
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Support UAT planning, test case validation, defect triaging, and production rollout activities.
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Facilitate project governance meetings, provide project status updates, and proactively manage project risks and escalations.
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Mentor, coach, and guide Business Analysts by establishing best practices, conducting requirement reviews, and improving documentation quality.
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Drive continuous improvement initiatives by introducing standard BA frameworks, templates, and requirement management practices.
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Stay updated with industry trends, emerging technologies, and best practices to recommend innovative business solutions.
Qualifications and Skills
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Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
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8+ years of experience as a Business Analyst within IT Services, Software Product Development, Digital Transformation, or Consulting organizations.
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Proven experience leading requirement gathering and business analysis activities for large-scale enterprise applications.
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Strong expertise in creating BRDs, FRDs, Use Cases, User Stories, Process Flows, Wireframes, Mockups, Prototypes, Functional Specifications, and Requirement Traceability Matrices.
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Hands-on experience with requirement management and collaboration tools such as JIRA, Confluence, Azure DevOps, Visio, Draw.io, Figma, Balsamiq, or similar tools.
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Strong understanding of SDLC methodologies including Agile, Scrum, Waterfall, and Hybrid delivery models.
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Experience working with cross-functional teams including Product Owners, Architects, Developers, QA, DevOps, and Business Stakeholders.
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Excellent analytical, problem-solving, decision-making, and critical-thinking abilities.
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Strong stakeholder management, negotiation, and client-facing skills with the ability to influence senior leadership.
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Excellent communication, presentation, facilitation, and documentation skills.
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Proven experience mentoring junior Business Analysts and leading business analysis activities across multiple concurrent projects.
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Proficiency in MS Office Suite (Word, Excel, PowerPoint) and business reporting tools.
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Domain experience in Lending, Banking, Financial Services (BFSI), Leasing, or Enterprise Digital Transformation projects will be an added advantage.