Job Summary
The Slimming Manager – Results & Sales Consultant is responsible for delivering exceptional client results through personalized slimming and wellness programs while achieving sales targets. This role combines client consultation, team management, treatment planning, and business development to ensure high customer satisfaction and revenue growth.
Key Responsibilities
Client Consultation & Results
- Conduct detailed client consultations, body assessments, and lifestyle evaluations.
- Recommend customized slimming, weight management, and wellness programs.
- Monitor client progress and modify treatment plans to achieve desired results.
- Ensure high standards of client care, safety, and service quality.
- Address client concerns and provide motivation throughout their wellness journey.
Sales & Revenue Generation
- Achieve individual and center sales targets.
- Promote slimming packages, memberships, and retail wellness products.
- Convert walk-in inquiries and consultations into memberships.
- Generate repeat business through renewals and referrals.
- Maintain high conversion and client retention rates.
Team Management
- Supervise slimming therapists and consultants.
- Train, coach, and motivate the team to achieve performance goals.
- Monitor daily productivity and treatment quality.
- Conduct regular team meetings and performance reviews.
Operations
- Ensure compliance with SOPs, hygiene, and safety standards.
- Manage appointment scheduling and optimize therapist utilization.
- Maintain accurate client records and treatment documentation.
- Coordinate with doctors, nutritionists, and therapists when required.
- Monitor inventory and ensure availability of consumables.
Customer Experience
- Deliver exceptional customer service.
- Resolve client complaints professionally and promptly.
- Build long-term relationships to enhance client loyalty.
- Collect and act on customer feedback.
Qualifications
- Bachelor's degree in Business, Nutrition, Physiotherapy, Healthcare, Hospitality, or a related field (preferred).
- Certification in slimming, wellness, nutrition, or aesthetics is an advantage.
Experience
- 3–7 years of experience in slimming, wellness, aesthetics, fitness, or healthcare.
- Minimum 1–2 years in a team leadership or managerial role.
- Proven track record of achieving sales targets and delivering client results.
Required Skills
- Strong sales and consultative selling skills.
- Knowledge of slimming treatments, body contouring, and weight management.
- Leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Customer relationship management.
- Problem-solving and conflict resolution.
- Goal-oriented with strong business acumen.
- Proficiency in CRM systems and Microsoft Office.
Key Performance Indicators (KPIs)
- Monthly and quarterly sales achievement.
- Client conversion rate.
- Client retention and renewal percentage.
- Client result and satisfaction scores.
- Team productivity and treatment quality.
- Revenue from packages and retail products.
- Reduction in client complaints.
Preferred Industries
- Slimming & Wellness Centers
- Aesthetic Clinics
- Beauty & Wellness Chains
- Fitness & Weight Management Centers
- Healthcare & Preventive Wellness Services
Working Conditions
- Full-time role with rotational shifts, weekends, and holidays as required.
- Target-driven environment with performance-based incentives.
- Regular client interaction and team supervision.
Pay: ₹8,964.12 - ₹37,184.93 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
