About TripToniq
TripToniq crafts personalized travel experiences and curated packages for leisure and corporate clients, using destination expertise and modern booking tools to deliver seamless journeys.
Role summary
We’re hiring an entry-level Sales Executive to call and convert CRM-provided leads within the defined TAT, clearly explain travel packages and pricing, and build long-term customer relationships to drive bookings and repeat business.
Key responsibilities
- Contact inbound leads assigned through the CRM within the target turnaround time (TAT) and log all interactions accurately.
- Explain travel packages, day‑wise itineraries, inclusions/exclusions, cost breakdowns, and payment terms clearly to customers.
- Conduct timely follow-ups (phone, email, WhatsApp) to nurture prospects until booking or disqualification.
- Handle objections, negotiate within given guidelines, and close bookings to meet monthly sales targets.
- Maintain accurate and up‑to‑date records in the CRM: lead status, notes, quotations, follow‑up dates, and booking confirmations.
- Monitor destination trends and share customer feedback or gaps with Product/Marketing teams.
- Deliver high-quality customer service pre- and post-booking to foster repeat business and positive reviews.
Required qualifications & skills
- 0–1 year experience in travel, tourism, hospitality, or customer-facing sales roles.
- Comfortable making high volumes of outbound and inbound calls and using CRMs.
- Basic knowledge of popular domestic and international destinations, visa basics, and common travel requirements.
- Strong phone‑based sales skills, empathy, and a customer-first attitude.
- Good organization skills and attention to detail for CRM record‑keeping.
- Willingness to work flexible hours as needed (peak travel season/time-zone overlap).
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
