Job Summary:
The Housekeeping Supervisor is responsible for overseeing and ensuring the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house areas. The role involves supervising housekeeping staff, inspecting rooms, training employees, and coordinating with other departments to maintain high standards of hygiene and guest satisfaction.
Key Responsibilities:
- Supervise, guide, and coordinate the daily housekeeping operations.
- Inspect guest rooms, public areas, and back-of-house for cleanliness and standards compliance.
- Assign tasks and manage staff schedules based on occupancy levels.
- Provide training and guidance to housekeeping staff to ensure consistent quality.
- Handle guest requests, complaints, and feedback promptly and professionally.
- Maintain housekeeping inventory and ensure proper stock levels of linen, cleaning supplies, and guest amenities.
- Ensure all housekeeping equipment is maintained and used safely.
- Coordinate with front office, maintenance, and laundry departments to ensure smooth operations.
- Monitor staff performance and assist in evaluations.
- Ensure adherence to hygiene, health, and safety standards.
Required Qualifications & Skills:
- 3 - 5 Years experience as a housekeeping supervisor or similar role, preferably in a resort or hotel.
- Strong knowledge of cleaning procedures, hygiene standards, and inventory management.
- Good communication and leadership skills.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent; a diploma in Hotel Management is a plus.
- Proficient in local language; basic English speaking ability preferred.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
