Client Support Activities:
Handling client queries related to:
- Trading accounts
- Demat accounts
- Ledger and holdings
- Margin and fund balances
- Payouts and settlements
- Providing support through calls, emails, and WhatsApp.
- Assisting clients in login, password reset, and platform-related issues.
- Resolving complaints and escalating critical matters to concerned departments.
Stock Broking Support:
- Assisting clients in Equity, Debt, and other market segment activities.
- Supporting clients for order-related queries and trade confirmations.
- Coordination with dealers and RMS teams regarding trading issues.
- Guiding clients regarding contract notes, margin statements, and ledger reports.
Qualification: Bcom
Pay: ₹21,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
