Job Title: Team Leader
Function: Call Centre
Job Location: Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol,
Haryana 122015
Working time: 6 Days working (Monday to Saturday)
10 am to 7 pm office hours
Sunday Fixed off
Minimum Education: Graduate
Work Experience: 2 Years min
Minimum 2yrs on paper experience in mandate.
Gender: Female/ Male
Industry Exposure Required :Outbound Tele sales exposure is preferable.
Must have worked on dialler.
Should be having at least 2 years on paper experience as a Team Leader
Job Role
1.Communicates information in a timely, accurate and understood
manner to all sales team members.
2.Track and accurately update operational performance files for Sales
Agents on a weekly basis.
3.Manage and drive sales team target and performance.
4.Dive sales teams’ performance on systems and all metrics in
accordance with the contractual
obligation
5.Ensure regular feedback is given to Sales Agents with regards to
action plans that have been set.
Salary: Up to 45K and depending upon the last salary
Should have worked over a target based job.
Should be having good communication skills.
Experience in Outbound Tele Sales from any BPO.
