Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Summer Intern
About your role:
As a Management Intern you will support projects and business operations across infrastructure and enterprise technology functions including networking, servers, cloud, and incident response. You will work with leaders, project teams, and cross-functional partners to create dashboards, analyze data, track workstreams, and support business processes that help FTS teams in India improve visibility, coordination, and execution.
What you'll do:
-
Build and maintain dashboards, reports, and presentations to track project status, operational metrics, and business outcomes across FTS functions
-
Analyze data from multiple sources to identify trends, support decision-making, and improve visibility into project progress, service performance, and team execution.
-
Coordinate project activities including meeting schedules, action trackers, status updates, and follow-up items across infrastructure, operations, and business stakeholders.
-
Prepare structured documentation such as project plans, meeting notes, process documents, operating reviews, and leadership summaries.
-
Support business reviews and governance routines by organizing inputs, validating data, and consolidating materials related to technology operations and project delivery.
-
Assist with reporting and tracking for operational initiatives tied to infrastructure performance, service management, risk items, and incident response activities.
-
Improve administrative and business support processes by documenting workflows, identifying gaps, and recommending practical improvements for FTS operations.
-
Collaborate with cross-functional teams within FTS to support short-term initiatives related to project management, reporting, data visualization, and operational support.
-
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
-
Experience using Microsoft Excel and PowerPoint for data analysis, reporting, and presentation development.
-
Experience creating dashboards or visual reports using Power BI, Tableau, Excel, or similar data visualization tools.
-
Exposure to technology operations, infrastructure environments, cloud operations, networking, servers, or incident management through academic projects, internships, or related experience.
-
Ability to maintain trackers, organize project information, and communicate updates through clear and structured documentation.
-
Currently pursuing a Master of Business Administration (MBA) from an accredited institution or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:
-
Exposure to project management office (PMO) practices, governance routines, or structured project tracking within technology teams.
-
Familiarity with infrastructure or operations metrics related to network availability, server performance, cloud environments, service levels, or incident response.
How you'll work:
-
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Thank you for considering employment with Fiserv. Please:
-
Apply using your legal name
-
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
