Position Summary
The Cashier cum Sales Executive is responsible for handling billing transactions, assisting customers, and driving retail sales at the bakery outlet. The role ensures accurate cash handling, excellent customer service, product display, and smooth front-end operations, while maintaining hygiene and product quality standards.
Key Responsibilities
A. Billing & Cash Handling
- Operate billing counter and POS system efficiently.
- Generate accurate bills for all customer purchases.
- Handle cash, UPI, card, and other payment modes.
- Maintain proper cash balance and submit daily collections.
- Prepare and maintain daily cash report and billing summary.
B. Sales & Customer Service
- Greet customers and assist them in selecting bakery products.
- Promote products, combos, and seasonal offers to increase sales.
- Provide product information including ingredients, freshness, and pricing.
- Ensure high levels of customer satisfaction through courteous service.
- Handle customer queries and complaints professionally.
C. Product Display & Merchandising
- Ensure attractive display of bakery products in shelves and counters.
- Maintain product labelling, pricing, and expiry visibility.
- Refill display counters regularly with fresh stock.
- Monitor product freshness and remove expired or damaged items.
D. Inventory & Stock Support
- Assist in stock counting and inventory tracking.
- Inform supervisor about low stock or fast-moving items.
- Ensure proper storage and handling of products.
E. Hygiene & Store Maintenance
- Maintain cleanliness of billing counter and display area.
- Follow food safety and hygiene practices.
- Ensure personal hygiene standards are maintained.
F. Reporting & Coordination
- Maintain daily sales and billing records.
- Coordinate with Bakery Supervisor for stock replenishment.
- Report any discrepancies in billing, cash, or stock.
Key Performance Indicators (KPIs)
- Billing accuracy (zero errors)
- Daily sales achievement
- Customer satisfaction score
- Upselling / add-on sales performance
- Cash variance (zero or minimal)
- Product display standards compliance
Working Conditions
- Shift-based work (including weekends & holidays)
- Standing role for extended hours
- Direct customer interaction
Job Types: Full-time, Permanent
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Cash handling: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
