Safe Ride Customer Support Executive – International Voice Process
Location: Jaipur
Job Type: Full-time
Process: Health Support
Interview Mode: Virtual
Job Overview
We are hiring Customer Support Executives for the Safe Ride Health Support process. The role involves handling customer queries, resolving safety-related concerns, and delivering professional customer service through voice support. Candidates should be comfortable working in a fast-paced international BPO environment.
Key Responsibilities
- Handle customer queries and safety-related complaints via calls
- Assist customers with ride and support-related concerns
- Deliver empathetic, professional, and customer-focused service
- Resolve issues by following standard operating procedures
- Maintain quality standards and customer satisfaction metrics
- Work effectively in rotational shifts
Eligibility Criteria
- Graduates and undergraduates can apply
- Minimum 6 months of experience in International Voice Process is mandatory
- Strong communication skills (B2 level preferred)
- Comfortable working in rotational shifts
- Ability to multitask in a fast-paced work environment
- International BPO experience preferred
- Age limit: Up to 35 years
Salary & Benefits
- Salary: ₹22,000 – ₹33,000 CTC
- Virtual interview process available
- Opportunity to work with a global customer support team
- Career growth opportunities in the BPO industry
Preferred Skills
- Excellent verbal communication
- Active listening and problem-solving abilities
- Customer handling and conflict resolution skills
- Basic computer knowledge and typing skills
Interested candidates can apply now for immediate interview scheduling.
Job Types: Full-time, Permanent
Pay: Up to ₹35,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Application Question(s):
- Do you have employment gaps?
Experience:
- International voice processes: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
