Handle end-to-end freight brokerage operations for US-based clients.
Source and onboard US carriers through cold calls, emails, and logistics platforms.
Perform consistent cold outreach to carriers and shippers to generate and manage freight opportunities.
Negotiate freight rates, terms, and margins in line with market trends and business targets.
Coordinate load booking, dispatch, tracking, and delivery to ensure timely shipment execution.
Monitor shipments proactively and resolve operational issues, delays, or escalations.
Maintain accurate records of carrier details, loads, pricing, and shipment status in internal systems.
Analyze lane pricing, carrier availability, and market demand to support decision-making.
Communicate clearly and professionally with US carriers, shippers, and internal stakeholders.
Ensure compliance with company SOPs, client requirements, and US logistics standards.
Prepare daily and weekly performance updates related to outreach, loads, and margins.
Adhere to quality, productivity, and communication standards defined for the US process.
