Handle end-to-end freight brokerage operations for US-based clients.
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Source and onboard US carriers through cold calls, emails, and logistics platforms.
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Perform consistent cold outreach to carriers and shippers to generate and manage freight opportunities.
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Negotiate freight rates, terms, and margins in line with market trends and business targets.
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Coordinate load booking, dispatch, tracking, and delivery to ensure timely shipment execution.
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Monitor shipments proactively and resolve operational issues, delays, or escalations.
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Maintain accurate records of carrier details, loads, pricing, and shipment status in internal systems.
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Analyze lane pricing, carrier availability, and market demand to support decision-making.
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Communicate clearly and professionally with US carriers, shippers, and internal stakeholders.
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Ensure compliance with company SOPs, client requirements, and US logistics standards.
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Prepare daily and weekly performance updates related to outreach, loads, and margins.
Adhere to quality, productivity, and communication standards defined for the US process.
