Social Media Manager
Mumbai · Santacruz West · Work From Office
Role
Social Media Manager
Working Days : Mon -Fri
Time :11 am - 7:30 pm
Experience
2 – 3 Years
Location
Santacruz West, Mumbai (WFO)
Employment
Full-Time
About Say Social
Say Social is a fast-growing, end-to-end digital marketing and content agency based in Mumbai. We partner with brands and founders to build social media strategies, create content, and drive real, measurable growth — all executed in-house by a young, energetic team.
We manage social media for a diverse roster of brands — from D2C and lifestyle to finance, luxury retail, and more. Every brand we work with gets a dedicated, thoughtful approach — not a cookie-cutter content calendar.
The Role
We're looking for a Social Media Manager who can own the social presence of multiple brands simultaneously — without losing quality, consistency, or creativity. You'll be the bridge between the client and the internal team: understanding the brand, planning the content, coordinating execution, and making sure everything goes live on time and on point.
This is not a "just post and report" role. We want someone who thinks about organic growth, understands what makes a profile worth following, and knows how to build an audience — not just an audience count.
What You'll Do
- Manage Multiple Brand Accounts: Handle the day-to-day social media management for multiple clients across Instagram, LinkedIn, and other relevant platforms.
- Content Planning & Calendar: Build monthly content calendars aligned to each brand's strategy, tone, and goals — balancing trends, campaigns, and evergreen content.
- Client Communication & Presentations: Present content plans and performance reports to clients confidently. Take briefs, manage feedback, and keep clients aligned without constant back-and-forth.
- Internal Team Coordination: Act as the link between the client and the internal creative team — briefing designers, editors, and copywriters clearly so execution is smooth and on-brand.
- Organic Growth Strategy: Understand and implement organic growth tactics — the right posting frequency, content mix, engagement strategies, hashtag approach, and profile optimisation for each brand.
- Community Management: Monitor comments, DMs, and mentions — respond in the brand's voice and keep the community active and engaged.
- Trend Awareness: Stay ahead of platform trends, audio trends, and format shifts — and proactively bring relevant ideas to the table for each brand.
- Performance Tracking: Track key metrics, identify what's working and what's not, and use data to refine the content approach month on month.
What We're Looking For
- 2–3 years of experience in social media management, preferably in an agency handling multiple brands.
- Strong understanding of Instagram and LinkedIn — algorithms, content formats, growth mechanics, and what drives engagement.
- Proven ability to grow social media pages organically — not just maintain them.
- Excellent presentation and communication skills — comfortable presenting to clients and holding your ground on strategy.
- Highly organised with strong project management instincts — able to juggle multiple brands, deadlines, and feedback loops simultaneously.
- Good creative eye — can review designs and content and give clear, useful feedback before it goes to the client.
- A genuine interest in content, culture, and what makes people stop scrolling.
- Proficient with scheduling and analytics tools (Meta Business Suite, Later, Hootsuite, or similar).
Bonus Points If You Have
- Experience managing social media for D2C, lifestyle, or luxury brands.
- Basic understanding of paid social / Meta Ads (you don't need to run them, but knowing how they work helps).
- Ability to write captions and basic copy — so you're not fully dependent on the copy team for small edits.
- A personal social media presence that shows your understanding of the space.
What's In It For You
- Exposure to a wide range of brands and industries — every month looks different.
- A collaborative team where your ideas are heard and actually implemented.
- A young, non-toxic work culture that values ownership and initiative.
- Real responsibility from Day 1 — you'll own brand accounts, not assist on them.
- Competitive compensation based on experience.
Pay: ₹30,000.00 - ₹75,000.00 per month
Work Location: In person
