Senior Relationship Manager (Team Leader) – NEXA Sales
Company: George Majio Automobiles – Maruti Suzuki NEXA
Department: Sales
Job Type: Full-time
Location: Kochi,Kerala
Job Summary
George Maijo Automobiles – Maruti Suzuki NEXA is looking for an experienced, energetic, and target-oriented Senior Relationship Manager to join our Sales Team.
The Senior Relationship Manager will be responsible for handling customer enquiries, building strong customer relationships, managing the complete vehicle sales process, converting leads into bookings, and achieving assigned sales targets.
Key Responsibilities
- Handle customer enquiries and understand their vehicle requirements.
- Present suitable NEXA vehicles, variants, features, and specifications to customers.
- Conduct effective product presentations and vehicle demonstrations.
- Arrange and conduct test drives for prospective customers.
- Follow up regularly with leads and convert enquiries into vehicle bookings and sales.
- Explain vehicle pricing, offers, finance options, insurance, and exchange facilities.
- Build and maintain strong relationships with prospective and existing customers.
- Generate leads through referrals, networking, and other available sources.
- Achieve assigned monthly sales and booking targets.
- Maintain accurate customer and lead details in the CRM system.
- Coordinate with Finance, Insurance, Exchange, Accessories, and Delivery teams.
- Ensure a smooth and professional customer experience from enquiry to vehicle delivery.
- Handle customer concerns and provide timely resolutions.
- Generate repeat business and customer referrals.
- Stay updated on NEXA products, offers, market trends, and competitor vehicles.
- Support junior team members and share sales knowledge when required.
Requirements
- Bachelor's degree or equivalent qualification preferred.
- Minimum 2 years of experience in automobile sales, retail sales, or a similar customer-facing sales role is required.
- Previous experience in automobile dealership sales will be an added advantage.
- Strong communication, customer-handling, and negotiation skills.
- Proven ability to achieve sales targets.
- Strong lead follow-up and conversion skills.
- Basic computer knowledge and familiarity with CRM systems.
- Professional presentation and a customer-focused approach.
- Valid driving license preferred.
Key Skills
- Automobile Sales
- Customer Relationship Management
- Lead Generation and Follow-up
- Sales Conversion
- Negotiation
- Customer Handling
- Target Achievement
- Product Presentation
- CRM Management
- Communication Skills
Compensation & Benefits
- Competitive salary based on experience and performance.
- Attractive sales incentives.
- Performance-based rewards.
- Training and professional development opportunities.
- Career growth opportunities in the automobile industry.
How to Apply
Interested candidates can apply through Indeed with their updated resume.
Join George Maijo Automobiles – Maruti Suzuki NEXA and take your automobile sales career to the next level.
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
