The Reservation Executive is responsible for handling room bookings, managing guest inquiries, and ensuring a seamless reservation process for guests. This role requires strong communication skills, attention to detail, and the ability to maximize occupancy and revenue while delivering excellent customer service.
Key Responsibilities
- Handle all reservation requests via phone, email, and online booking platforms
- Provide accurate information about room availability, rates, packages, and hotel services
- Process bookings, cancellations, amendments, and confirmations efficiently
- Maintain up-to-date records in the reservation system
- Coordinate with front office, housekeeping, and sales teams to ensure smooth operations
- Monitor room inventory and manage overbookings or waitlists when necessary
- Upsell rooms, packages, and additional services to maximize revenue
- Address guest queries and special requests promptly and professionally
- Ensure compliance with company policies and reservation procedures
- Prepare daily, weekly, and monthly reservation reports
Required Skills & Qualifications
- Fluency in English (spoken and written) is mandatory
- Excellent verbal and written communication skills
For More Details Contact : 9092007474
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Namakkal, Tamil Nadu (Namakkal): Reliably commute or planning to relocate before starting work (Preferred)
Language:
Work Location: In person
