Key Responsibilities
- Assist in managing daily restaurant operations
- Supervise and train restaurant staff
- Ensure high standards of customer service and guest satisfaction
- Monitor food quality, hygiene, and safety standards
- Handle customer complaints professionally
- Support inventory management and stock control
- Assist with staff scheduling and shift management
- Monitor cash handling and billing procedures
- Ensure compliance with company policies and local regulations
- Help achieve sales targets and operational goals
- Coordinate with kitchen and service teams for smooth operations
- Maintain cleanliness and organization of the restaurant
Required Skills
- Leadership and team management
- Communication and interpersonal skills
- Customer service orientation
- Problem-solving abilities
- Time management
- Knowledge of food safety and hygiene standards
- Basic computer and POS system knowledge
Qualifications
- Bachelor’s degree or Diploma in Hotel Management, Hospitality, or related field preferred
- 1–4 years of experience in restaurant or hospitality operations
- Experience in team supervision is an advantage
Working Conditions
- Flexible shifts including weekends and holidays
- Fast-paced restaurant environment
- Standing for extended periods may be required
KPIs / Performance Indicators
- Customer satisfaction scores
- Sales performance
- Staff productivity
- Food quality and hygiene compliance
- Inventory control and wastage reduction
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
