Job title: Senior Customer Service
Any UG/Graduate/Fresher/Experienced can apply.
Candidate must have excellent english communication.
Roles and Responsibilities :
- Respond promptly to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products, services, policies, and procedures.
- Resolve customer complaints and issues efficiently while maintaining professionalism.
- Record and maintain customer interactions, transactions, and feedback in the CRM system.
- Follow up with customers to ensure issues have been resolved satisfactorily
Pay: ₹33,643.53 - ₹48,697.36 per month
Benefits:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer service: 1 year (Required)
Work Location: In person