Job Description
PositionBusiness Risk Control Manager (Manager)
Incumbent
- DepartmentInternal Controls – OperationsFunctionRisk ManagementReporting toSenior Manager - Business Risk Control ManagerBand4Location90CTeam size (D/I)
I
JOB SUMMARY
Role is to support the implementation of policy and process to maintain an effective operational risk framework, to underpin strong operational resilience. Providing independent update to relevant stakeholder on emerging trends emanating from key risk measures. Drive culture of Risk Management within first line of defense through ongoing engagement and close coordination with second line of defense (Risk function)
KEY RESPONSIBILITIES
Manage Operational Loss Database for the respective function
Enrich functional risk register and fraud threat library basis scenario testing for the respective patches within Operations area
Perform periodic testing on control efficacy for controls deployed for material risks
Perform thematic review basis agreed calendar and emerging trends
Conduct periodic engagement with functional leaders to provide update with respect to emerging trends and drive action to strengthen control environment/ risk posture
Ensure periodic update on action items (ATR) from internal/ board level governance forum
Maintain oversight and ensure wing to wing closure including reporting at appropriate governance forum for all incidents reported
Promote risk culture to enhance self-disclosures on incidents, enhance risk awareness and deeper integration with Fulfilment teams
Support design and communication of risk policies and procedures across business
Perform independent Risk Assessment prior to process change and enable business function with residual risk post control implementation
Perform assessment with respect to Segregation of Duties (SOD) and Access Control management
SKILLS
Analytical and problem solving skills
Strong written and verbal communication skills
High work ethics and ability to partner with different stakeholders
Strong influencing, networking and advisory skills
Commitment to excellence
Measures of Success
Reduction in Operational loss
Increase self-disclosure
Governance of Operational Risks with timely reporting of incidents and action
Effectiveness of Control testing
Risk culture and awareness initiatives at enterprise level
Minimum 5+ years of experience in managing operations in Insurance sector
Prior experience in Operational risk management and mitigation strategies
Desired qualification
Master of Business Administration or Equivalent Degree
