Location: Ghansoli, Navi Mumbai
Job Type: Full-time
Industry: International BPO / Customer Service
Job Overview
We are hiring Customer Service Executives for a leading international BPO in Ghansoli, Navi Mumbai. This is a pure customer service role where you will assist customers with money transfer-related queries while delivering an exceptional customer experience.
If you have excellent communication skills and experience in an international BPO, we'd love to hear from you.
Key Responsibilities
- Handle customer queries related to money transfer services.
- Provide accurate information and timely resolutions.
- Deliver a high-quality customer service experience.
- Follow company policies and compliance guidelines.
- Maintain professional communication across all customer interactions.
Eligibility Criteria
- Minimum qualification: Higher Secondary Certificate (HSC).
- At least 1 year of experience in an International BPO.
- Excellent verbal and written English communication skills.
- CEFR English Proficiency: C1 level preferred.
- Comfortable working in 24/7 rotational shifts.
- Willing to work with 2 rotational weekly offs.
Salary & Benefits
- Up to ₹41,000 in-hand per month.
- Competitive compensation package.
- Career growth opportunities.
- Professional and supportive work environment.
- Opportunity to work with a leading global organization.
Work Location
Ghansoli, Navi Mumbai
Pay: Up to ₹41,000.00 per month
Ability to commute/relocate:
- Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
