We are looking for an experienced and result-oriented Showroom/Retail Manager to drive sales, store profitability, customer satisfaction, team performance, and retail expansion.
Key Responsibilities
1. Sales & Business Development
· Achieve monthly and annual sales targets.
· Drive store profitability and growth.
· Increase footfall conversion and average bill value.
· Plan and execute local sales promotion activities.
· Monitor daily sales performance and take corrective actions.
2. Store Operations
· Ensure smooth day-to-day store operations.
· Maintain store hygiene, ambience, and brand standards.
· Ensure proper opening and closing procedures.
· Handle billing, cash management, and banking activities.
· Ensure compliance with company policies and SOPs.
3. Customer Service
· Deliver excellent customer experience at all times.
· Handle customer complaints professionally and resolve issues quickly.
· Build strong customer relationships and repeat business.
· Maintain customer database for follow-up and loyalty activities.
4. Inventory & Stock Management
· Ensure proper stock availability and replenishment.
· Monitor fast-moving and slow-moving products.
· Reduce stock loss and pilferage.
· Conduct periodic stock audits and maintain inventory accuracy.
· Coordinate with warehouse and merchandising teams.
5. Team Management
· Supervise and motivate the showroom staff.
· Allocate duties and monitor employee performance.
· Conduct daily briefings and training sessions.
· Ensure grooming and discipline standards among staff.
· Support recruitment and on boarding activities.
6. Visual Merchandising
· Ensure proper product display as per VM guidelines.
· Maintain attractive window displays and in-store presentation.
· Coordinate with marketing team for branding activities.
7. New Store Development & Expansion
· Identify potential franchise partners for new EBO expansion.
· Identify suitable properties in prime business locations.
· Conduct market surveys and competitor analysis for new store opportunities.
· Coordinate with management for location finalization and store setup.
· Support franchisee on boarding and pre-opening activities.
· Ensure new stores are opened as per company standards and timelines.
8. Reporting & MIS
· Submit daily, weekly, and monthly sales reports.
· Analyse store KPIs and prepare action plans.
· Monitor expenses and operational efficiency.
Key Performance Indicators (KPIs)
· Successful new store openings
· Sales achievement
· Conversion ratio
· Average bill value
· Stock management accuracy
· Customer satisfaction
· Team productivity
· Store profitability
· Franchisee development
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
