Front Desk Executive
Job Overview
Muzigal Academy is looking for a customer-oriented Academy Counsellor & Front Desk Executive to manage front-desk operations, student counselling, lead follow-ups, enrollments, CRM updates, and day-to-day academy administration.
Key Responsibilities
- Handle walk-in enquiries and counsel students and parents on suitable music courses.
- Conduct academy tours and coordinate demo classes with faculty.
- Make outbound calls, follow up with leads, and convert enquiries into enrollments.
- Achieve weekly/monthly enrollment targets.
- Maintain accurate student and lead information in the CRM.
- Manage front-desk activities, forms, brochures, and other academy materials.
- Ensure academy opening/closing routines and daily SOPs are followed.
- Monitor inventory, cleanliness, ambience, and overall academy operations.
- Coordinate with faculty, vendors, and the Operations team as required.
Requirements
- Minimum 1 year of experience in counselling, tele-calling, sales, front desk, customer service or administration.
- 12th Pass / Graduate.
- Excellent communication and interpersonal skills.
- Strong counselling, sales, and follow-up abilities.
- Proficiency in English, Hindi, and the local/regional language.
- Salary : 18,000 – 20,000 per month, based on experience and profile.
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Education:
Experience:
- total work: 1 year (Required)
Work Location: In person
