Job Description:
We are seeking an experienced and highly skilled Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. The ideal candidate will possess deep expertise in Salesforce Core technologies, Financial Services Cloud (FSC), Data Cloud, Agentforce, solution architecture, and pre-sales engagements. This role requires a strong technical leader who can collaborate with business and technology stakeholders to define scalable, secure, and high-performing Salesforce solutions aligned with business objectives.
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Over 8-10 years of experience in Salesforce implementation, with at least 4–5 years in a Solution Architect role.
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Strong expertise in Salesforce Core technologies including:
- Sales Cloud
- Service Cloud
- Apex
- Visualforce
- Lightning Components / LWC
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Proven experience designing and delivering enterprise-scale Salesforce solutions.
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Hands-on experience defining end-to-end solution architecture for complex Salesforce implementations.
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Mandatory experience implementing Salesforce Financial Services Cloud (FSC) solutions.
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Strong understanding of Salesforce FSC data models, business processes, and industry best practices.
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Mandatory certifications:
- Salesforce Agentforce Certification
- Salesforce Data Cloud Certification
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Hands-on experience with Salesforce Data Cloud implementation and customer data strategy.
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Experience leveraging Agentforce capabilities to build AI-powered customer engagement and service experiences.
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Strong experience in custom Salesforce development using Apex, Visualforce, Lightning Web Components (LWC), and integrations.
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Ability to define and manage scalable, secure, and maintainable solution architecture across the Salesforce ecosystem.
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Expertise in Salesforce integration patterns, REST/SOAP APIs, middleware, and third-party system connectivity.
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Proven ability to lead cross-functional technical teams and guide implementation delivery.
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Experience collaborating with business stakeholders, functional consultants, and technical teams to define optimal Salesforce solutions.
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Strong hands-on experience in:
- Solution definition
- Technical discovery workshops
- Architecture governance
- Estimation and proposal development
- Pre-sales and client solutioning
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Ability to present technical solutions and architecture recommendations to business and executive stakeholders.
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Strong understanding of Salesforce security models, sharing architecture, governance, and platform best practices.
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Experience implementing complex business solutions using declarative and programmatic Salesforce capabilities.
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Hands-on experience integrating Salesforce with enterprise systems using APIs and integration frameworks.
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Strong mentoring and leadership skills with experience guiding developers, technical leads, and junior architects.
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Excellent communication, stakeholder management, and problem-solving skills.
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Salesforce Certified Application Architect certification – preferred.
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Salesforce Certified Solution Architect certification – preferred.
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Experience working in Agile delivery environments.
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Exposure to AI/GenAI capabilities within the Salesforce ecosystem.
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Experience supporting RFPs, solution estimations, and client presentations during pre-sales engagements.
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Knowledge of enterprise architecture frameworks and governance methodologies.
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Define and own Salesforce solution architecture across business and technology streams.
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Lead FSC, Data Cloud, and Agentforce solution implementations.
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Conduct architecture workshops, discovery sessions, and technical assessments.
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Drive solution design aligned with scalability, security, governance, and performance best practices.
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Partner with business stakeholders and delivery teams to translate business requirements into technical solutions.
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Provide architecture guidance during implementation and deployment phases.
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Support pre-sales activities including solutioning, estimations, architecture proposals, and client discussions.
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Review technical designs, code quality, and integration strategies.
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Mentor and guide Salesforce developers, technical leads, and architects.
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Ensure alignment with enterprise architecture standards and Salesforce best practices.
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Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
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Strong understanding of enterprise integration and CRM transformation programs.
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Experience working with global delivery teams and enterprise clients.
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Ability to manage multiple stakeholders and complex delivery programs effectively.
Location:
DGS India - Pune - Kharadi EON Free Zone
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
