Position Title: Guidewire Delivery Manager
Work Location: Pune/ Bangalore / Hyderabad/ Chennai / Kolkata
Experience Range: 14-20 Years
Role Summary
Delivery Manager responsible for end‑to‑end project delivery, client engagement, GenAI‑led initiatives, and financial governance for India-based clients. This role requires strong delivery ownership, applied GenAI knowledge, and tight financial control
Required Skills & Experience
- 15+ years of experience in IT delivery / program management
- Should have at least 10 yrs of experience in managing large Guidewire project and a strong knowledge of Guidewire Application(s) PolicyCenter, BillingCenter, ClaimCenter.
- Strong experience managing complex, multi‑stream engagements
- Applied GenAI exposure (hands‑on, POC leadership, or implementation oversight)
Strong understanding of SDLC, Agile, and hybrid models
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Key Responsibilities
Delivery & Governance
- Own end‑to‑end delivery across development, support, and transformation programs
- Ensure adherence to scope, timelines, quality, SLAs, and governance standards
Drive delivery reviews, risk management, and escalation handling
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GenAI Leadership
- Demonstrate practical knowledge of Generative AI (LLMs, automation, AI‑assisted delivery)
- Identify and drive GenAI use cases across delivery, testing, automation, and operations
Partner with architects and engineering teams to translate GenAI into business value
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Client Management
- Act as primary delivery interface for India-based clients
- Lead governance forums, client reviews, and on‑ground workshops
Build trusted relationships with client leadership and stakeholders
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Financial & Commercial Control
- Own delivery financials and P&L control
- Manage budgets, forecasts, billing milestones, and margin protection
Proactively identify financial risks and cost leakages
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People & Operations
- Lead cross‑functional onshore/offshore delivery teams
- Drive utilization, productivity, and delivery discipline
Ensure compliance with organizational delivery and quality processes
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Delivery & Execution
- Oversee multiple interdependent projects and project managers
- Manage program schedules, budgets, risks, and dependencies
- Ensure consistent delivery on scope, quality, timelines, and cost
- Resolve cross ‑ project issues and escalations proactively
Stakeholder Management
- Act as the primary interface with senior stakeholders and clients
- Communicate program status, risks, and outcomes transparently
- Facilitate alignment across business, technology, and vendors
Manage stakeholder expectations and change impacts
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Governance, Risk & Compliance
- Establish and run program governance forums
- Identify, assess, and mitigate program ‑ level risks
- Ensure compliance with organizational, regulatory, and contractual requirements
Oversee financial tracking and benefits realization
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Team & Vendor Management
- Lead and mentor Project Managers and work ‑ stream leads
- Coordinate internal teams and third ‑ party vendors/partners
- Enable high ‑ performing, collaborative delivery teams
- Support resource planning and capacity management
- Proven financial and commercial acumen
Excellent stakeholder and communication skills
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Certification – Nice to have
- Insurance Domain Certifications
- Project Management Certification - PMP
- Agile Certification – SAFe, CSM
