Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing system functionality and user experience. Your role will also require you to document findings and solutions, contributing to a knowledge base that aids in future problem-solving efforts.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training sessions for junior team members to enhance their skills and knowledge.
- Monitor system performance and proactively identify areas for improvement.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Basis Administration.
- Strong understanding of system architecture and integration.
- Experience with database management and performance tuning.
- Familiarity with operating systems and network configurations.
- Ability to troubleshoot and resolve complex technical issues.
Additional Information:
- The candidate should have minimum 5 years of experience in SAP Basis Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
- Resource needs to be AI Ready.
