You will be our go-to consultant for managing ServiceNow advisory and implementation projects for our clients along with ITOM expertise.
Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)
Develop Custom patterns as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Support the development and growth of the services delivered by ZeTechno
Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations
Deliver projects on customer premises or remotely as required.
Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software. Skill required to perform the duty:
The ideal candidate will have at least 5 years of IT software consulting experience with 3-5 years of experience supporting or implementing ServiceNow products.
ServiceNow experience with discovery, event management, service mapping, and configuration management (CMDB) is crucial.
Accreditations/certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred.
2-5 years in a consulting position, delivering software implementation engagements
Experience in multiple application architectures and supporting technologies
Expertise with scripting languages such as PERL, JavaScript, Python, or Shell
Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
Thorough knowledge and/or experience working with Operating Systems (Linux, Windows)
Knowledge of networking concepts such as IP Addressing, Firewalls, ports
Knowledge of relational databases (MySQL, MSSQL, Oracle)
ITIL knowledge with the ability to relate concepts to implementation strategies
Excellent communication skills required – verbal with all levels of customer IT and business
At ZeTechno, with your experience on any of the above technology/platforms, you will be trained on the ServiceNow platform. ServiceNow is the fastest-growing technology platform in the world creating tremendous opportunities for ServiceNow practitioners.
You would work on high-impact and challenging projects across the different businesses in ZeTechno
You will be constantly challenged to think about innovating and improving our way of working, setting up best practices, and being a thought leader in the company.
Working hand in hand with project stakeholders, delivery owners/managers, platform architects, developers, and administrators.
You would lead a team of similar developers
You will preferably be required to work from our office in Hyderabad(We allow Hybrid work models as well).
