Must have:
Have knowledge on HRSD
Have knowledge on ServiceNow HRSD
Have knowledge on Servicenow HR Service Delivery
Key Responsibilities
1) Lead end-to-end processes—requirements gathering, design, development, testing, deployment, and operational support—especially for modules like HR Case Management, HR Employee Relation, Employee Service Centre, Knowledge Management, Employee Journey Management, and Agent Workspace.
2)Build and maintain workflows, UI policies, client scripts, business rules, dashboards, and reports. Design and develop custom widgets, portals, and integrations (e.g., via REST/SOAP) with systems like SuccessFactors or Oracle HCM.
