Company
CreativeMUD Business Services Private Limited
Department
Client Servicing / Account Management
Job Summary
We are seeking a dynamic Senior Account Manager to manage key client relationships, drive campaign execution, coordinate internal teams, and ensure client satisfaction. The role acts as the bridge between clients and creative, digital, media, strategy, and production teams to deliver high-quality marketing solutions.
Key ResponsibilitiesClient Relationship Management
- Serve as the primary point of contact for assigned clients.
- Build and maintain long-term client relationships.
- Understand client business objectives and marketing goals.
- Conduct regular client meetings, presentations, and reviews.
Campaign Management
- Manage end-to-end execution of digital marketing and advertising campaigns.
- Coordinate with creative, content, performance marketing, video production, and design teams.
- Ensure projects are delivered on time and within budget.
- Monitor campaign performance and provide actionable recommendations.
Business Growth
- Identify upselling and cross-selling opportunities.
- Prepare proposals, quotations, and client presentations.
- Support new business pitches and lead conversions.
- Achieve revenue and client retention targets.
Strategic Planning
- Develop marketing strategies aligned with client objectives.
- Analyze market trends, competitors, and consumer behavior.
- Collaborate with planners and performance marketing teams to improve campaign outcomes.
Team Coordination
- Lead account executives and client servicing teams.
- Manage project timelines and resource allocation.
- Ensure smooth communication between clients and internal departments.
Reporting & Analytics
- Present campaign performance reports and insights.
- Track KPIs, ROI, leads, engagement, and conversion metrics.
- Prepare monthly business reviews for clients.
Qualifications
- Bachelor's degree in Marketing, Business Administration, Communications, or related field.
- MBA (Marketing) preferred.
- 5–8 years of experience in advertising, digital marketing, media, or creative agencies.
- Experience handling multiple clients and large marketing budgets.
Required Skills
- Client Servicing
- Digital Marketing
- Account Management
- Campaign Planning & Execution
- Presentation & Communication Skills
- Team Management
- Proposal Writing
- Project Management
- Google Ads, Meta Ads, SEO & Analytics Understanding
- Negotiation & Relationship Building
Pay: ₹35,000.00 - ₹45,000.00 per month
Work Location: In person
