We are seeking a detail-oriented and proactive Sales Support Specialist to join our team. In this role, you will be the backbone of our sales team, assisting Account Managers and Sales Representatives with administrative tasks, lead routing, customer communication, order processing, and maintaining sales data.
If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, we'd love to hear from you. 12th Pass (High School Graduates), Freshers, and Graduates are welcome to apply.
Key Responsibilities
Sales Administration
Assist the sales team in preparing proposals, quotations, contracts, and presentations.
Order Processing
Accurately enter, process, and track customer orders to ensure timely delivery and resolve any order-related issues.
CRM Management
Maintain and update customer records, leads, and sales pipelines in the CRM system.
Customer Support
Respond to customer inquiries regarding order status, product availability, invoices, and other sales-related queries.
Cross-Department Collaboration
Coordinate with Finance, Logistics, and Product teams to resolve customer account or order fulfillment issues promptly.
Reporting
Generate weekly and monthly sales reports, monitor key performance indicators (KPIs), and assist in analyzing sales performance.
Qualifications & Skills
Education
Minimum 12th Pass (High School).
Graduates and Freshers are also encouraged to apply.
Experience
0–3 years of experience in Sales Support, Administration, Customer Service, or a related field.
Freshers are welcome.
Technical Skills
Basic knowledge of MS Office (Excel & Word) or Google Workspace.
Familiarity with CRM software such as Salesforce or HubSpot is an added advantage.
Communication Skills
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Key Attributes
Quick learner
Highly organized
Detail-oriented
Ability to multitask effectively
Positive attitude and willingness to learn
Work Location
Office Sector 07, Dwarka, New Delhi, Delhi
Pay: ₹15,000.00 - ₹20,000.00 per month
Language:
- Hindi, English (Required)
Location:
- Dwarka, Delhi, Delhi (Preferred)
Work Location: In person
