Job Responsibilities:
- Prepare quotations, Proforma Invoices (PI), and Sales Orders.
- Process customer orders and coordinate with the sales team.
- Follow up on pending quotations and order confirmations.
- Coordinate with OEMs, vendors, and internal departments.
- Create and update service calls, installation schedules, and AMC records.
- Maintain customer databases, sales records, and service documentation.
- Track dispatch, delivery, and installation status.
- Prepare invoices and ensure all required documents are complete.
- Handle warranty registrations and service-related documentation.
- Support GeM tender documentation and OEM authorization processes.
- Prepare daily, weekly, and monthly MIS reports.
- Follow up with customers regarding pending payments and documentation.
- Coordinate with logistics, warehouse, and accounts teams for smooth operations.
Required Skills:
- Good knowledge of Microsoft Excel, Word, and Outlook.
- Strong communication and coordination skills.
- Ability to handle multiple tasks and work under deadlines.
- Basic knowledge of ERP/CRM software (preferred).
- Good documentation and email drafting skills.
Qualification:
- Graduate in any discipline.
- 1–3 years of experience in Sales Coordination, Back Office, or Service Support.
- Experience in IT, HP Products, Printers, or Industrial Equipment is preferred.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
