Key Responsibilities:
- Customer Service: Greet customers warmly, engage them in conversation to understand their needs, and provide personalized assistance to help them make well-informed jewelry purchases.
- Sales: Guide customers in selecting jewelry that aligns with their preferences, budget, and requirements. Explain product details, materials, and craftsmanship, and confidently close sales.
- Product Knowledge: Develop in-depth knowledge of our jewelry collections, including gemstones, metals, designs, and the latest trends to better educate and assist customers.
- Upselling and Cross-Selling: Introduce customers to complementary pieces, promotions, or services that enhance their shopping experience.
- Inventory Management: Monitor stock levels and inform management of inventory needs. Assist in regular inventory counts and ensure proper display of products.
- Customer Relationship Management: Maintain a database of clients, noting their preferences and special occasions to encourage repeat business.
- Store Maintenance: Ensure the store is clean, organized, and products are displayed attractively to provide a welcoming shopping environment.
- After-Sales Service: Address any after-sales inquiries, ensuring customer satisfaction and handling exchanges or repairs as per store policies.
Skills and Qualifications:
- Proven experience in retail sales, preferably in jewelry or luxury goods.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and ability to understand clients’ needs.
- Attention to detail and a passion for jewelry and fashion trends.
- Basic knowledge of inventory management and familiarity with sales software.
- Team player with a proactive attitude and problem-solving skills.
Benefits:
- Competitive salary
- In-store training and career development opportunities
- Employee discounts on jewelry purchases
Job Type: Full-time
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
