Monitor customer order status and proactively communicate updates. Support international business development activities and customer onboarding. Assist in preparing presentations, product information sheets, and commercial documentation in French and English. Ensure CRM data accuracy and maintain customer interaction history. Identify opportunities for customer retention, upselling, and business growth. Required Qualifications: Bachelor's degree in Business Administration, Sales, Marketing, International Business, or a related field. 6-10 years of experience in CRM, Sales Coordination, Customer Relationship Management, or International Sales Support. Fluent in French (written and verbal) and proficient in EnglishWe are seeking a detail-oriented and proactive Sales CRM Executive with French language proficiency to support our international sales operations. The ideal candidate will be responsible for managing customer relationships, maintaining CRM data, coordinating with French-speaking clients, tracking sales activities, and ensuring seamless communication between customers and internal teams. Experience in manufacturing or export-oriented industries will be an added advantage. Key Responsibilities: Manage and maintain customer records, sales pipelines, quotations, orders, and follow-ups within the CRM system. Act as the primary point of contact for French-speaking customers and distributors. Coordinate with sales, production, logistics, and customer service teams to ensure timely order processing and delivery. Prepare sales reports, forecasts, customer analyses, and performance dashboards. Handle customer inquiries, complaints, and after-sales support professionally.
Pay: ₹900,000.00 - ₹1,200,000.00 per year
Benefits:
- Flexible schedule
- Leave encashment
- Provident Fund
- Work from home
Work Location: Hybrid remote in Khalapur, Navi Mumbai, Maharashtra
