Job Title: IT Asset Management (ITAM) Lead
Location: Bangalore, India
Role Summary
We are hiring an ITAM Lead to manage a client-facing IT Asset Management engagement. You will own day-to-day delivery, governance, and reporting across HAM/SAM, license compliance, and Flexera ONE platform operations, ensuring accurate asset visibility, audit readiness, and measurable optimization outcomes.
Key Responsibilities
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Engagement Leadership
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Lead ITAM service delivery for the client; manage priorities, stakeholders, and governance cadence (weekly/monthly/quarterly).
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Own KPIs, service metrics, action trackers, and continuous improvement.
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Flexera ONE Administration & Health
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Administer users/roles/access, platform configuration (out-of-the-box), connectors/agents/inventory feeds.
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Monitor jobs, schedules, data latency; coordinate with Flexera Support; maintain runbooks/documentation.
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Hardware Asset Management (HAM) Governance
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Ensure inventory coverage and scan freshness; identify stale/duplicate/orphan assets.
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Drive normalization/reconciliation; improve owner/location/cost center completeness.
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Support contract/lease linkage and related reporting.
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Software Inventory & Normalization (IT Visibility)
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Manage software discovery and recognition; reduce unknown/unrecognized queues.
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Maintain publisher/product/version hygiene; validate device/user associations.
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Support onboarding of new sources/connectors.
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Software License Compliance & ELP
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Maintain validated entitlement repository; configure license models/metrics/rules.
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Run periodic ELPs; produce compliance/risk/exposure insights and optimization opportunities.
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Support audit readiness and evidence preparation (in-scope publishers).
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Request, Allocation & Reclaim
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Validate availability, record allocations/transfers/reclaims; support harvesting/offboarding.
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Coordinate with ITSM and deployment teams; track turnaround and aging.
Required Experience & Skills
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8-12+ years in ITAM/SAM with 3+ years leading delivery or engagements
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Hands-on Flexera ONE (mandatory)
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Strong knowledge of HAM lifecycle, software recognition/normalization, licensing basics and ELP processes
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Proven client/stakeholder management, reporting, and governance facilitation
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Analytical mindset; strong documentation and communication skills
ITIL Foundation, IAITAM (CSAM/CHAMP), Flexera certifications
