A Customer Relationship Executive in an Abroad Job Consultancy focuses on assisting clients who want to work overseas. The role blends customer support with basic knowledge of international recruitment and visa processes.
Key Responsibilities
- Handling inbound/outbound calls from job seekers
- Explaining overseas job opportunities and consultancy services
- Collecting candidate details (education, experience, passport status)
- Guiding clients on documentation (resume, passport, visa basics)
- Following up with interested candidates
- Coordinating with recruitment/visa processing teams
- Maintaining client records in CRM systems
Required Skills
- Strong communication (Malayalam, English & Hindi)
- Sales or persuasion skills
- Basic knowledge of visa/work permit processes
- Confidence in handling different types of clients
- Patience and convincing ability
Educational Qualification
- Plus two/Any degree
- Freshers can apply
Salary
- Fresher: ₹12,000 – ₹18,000/month
- With incentives
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
