Front Desk Executive
Key Responsibilities
- Welcome and assist all walk-in visitors and clients professionally.
- Answer incoming phone calls, emails, and WhatsApp inquiries.
- ⭐ Follow up with all leads (phone, WhatsApp, email, and walk-ins) to ensure timely responses and increase conversion.
- ⭐ Maintain regular communication with prospective customers and update their status in the CRM or lead register.
- ⭐ Schedule appointments, consultations, and reminders for leads and ensure no lead is missed.
- Maintain daily records of inquiries, admissions/sales, and follow-up activities.
- Coordinate with the sales/counselling team regarding lead updates and conversions.
- Handle front desk operations, visitor management, and office coordination.
Required Skills
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office, Email, CRM).
- Strong organizational and multitasking abilities.
- Excellent follow-up and customer relationship management skills.
- Positive attitude and customer-focused approach.
Pay: ₹18,000.00 - ₹30,000.00 per month
Work Location: In person
