Job Title: ERP Coordinator / ERP Executive
Industry: Education Technology (EdTech)
Experience: 3–5 Years
Employment Type: Full-Time
Location: [Remote / Hybrid]
Department: Implementation & Support
About the Role
We are looking for an experienced ERP Coordinator / ERP Executive who has hands-on experience working with University or College ERP systems.
The ideal candidate should have experience coordinating with university/college departments, understanding academic and administrative processes, supporting ERP implementation, and resolving user issues.
Candidates with ERP experience specifically in Universities/Colleges will be considered. School ERP experience alone will not be considered for this role.
Key Responsibilities
- Coordinate with Universities/Colleges for ERP implementation, configuration, and ongoing support.
- Understand and manage academic and administrative processes such as:
- Student Admission & Registration
- Student Information Management
- Examination & Result Management
- Attendance Management
- Fee & Payment Management
- Course/Subject Management
- Faculty & Staff Management
- Timetable Management
- Academic Session & Batch Management
- Reports and MIS
- Act as a bridge between the college/university users and the internal technical/implementation team.
- Gather requirements from different university/college departments and communicate them to the technical team.
- Provide functional support and resolve ERP-related issues raised by users.
- Conduct user training and demonstrations for university/college staff.
- Assist in ERP implementation, testing, data validation, UAT and go-live activities.
- Prepare and maintain functional documentation, user manuals, reports and implementation-related documents.
- Coordinate with technical teams for customization, integration and issue resolution.
- Monitor implementation activities and ensure timely completion of assigned tasks.
- Handle client communication and provide regular updates on implementation/support activities.
- Visit client locations such as Universities and Colleges whenever required for implementation, training or support.
Required Skills & Experience
- 3–6 years of relevant experience in ERP implementation, coordination or support.
- Mandatory: Experience working with University or College ERP systems.
- Strong understanding of higher-education academic and administrative processes.
- Experience dealing directly with university/college users, faculty, examination departments, administration or accounts departments.
- Good understanding of ERP modules and workflows.
- Good communication and coordination skills.
- Ability to understand client requirements and convert them into functional requirements.
- Good problem-solving and analytical skills.
- Proficiency in MS Excel and basic documentation/reporting.
- Willingness to travel to client locations whenever required.
Preferred Experience
Candidates who have worked with ERP systems used by:
- Universities
- Degree Colleges
- Engineering Colleges
- Medical Colleges
- Management/Professional Colleges
- Autonomous Institutions
- Higher Education Institutions
Education
Bachelor's degree in any discipline.
A degree in Computer Science, IT, Management, Education, or a related field will be an added advantage.
Key Competencies
- Client Coordination
- ERP Implementation
- Functional Support
- Requirement Gathering
- User Training
- UAT & Testing
- Issue Resolution
- Higher Education Process Knowledge
- Documentation & Reporting
- Communication & Stakeholder Management
What We Offer
- Opportunity to work on ERP solutions for Universities and Colleges
- Exposure to large-scale higher-education ERP implementations
- Professional growth in the EdTech/ERP domain
- Collaborative and technology-driven work environment
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
- Provident Fund
- Work from home
Ability to commute/relocate:
- Jaipur, Rajasthan (Jaipur): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your current CTC?
- What is your Expected CTC?
- What is your notice period?
Willingness to travel:
Work Location: Hybrid remote in Jaipur, Rajasthan
