We are looking for a friendly, professional, and customer-focused Customer Service Executive to handle customer inquiries, resolve complaints, and ensure a positive customer experience. The ideal candidate should have excellent communication skills, problem-solving abilities, and a customer-first attitude.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure issue resolution.
- Provide product and service information to customers.
- Coordinate with internal departments to resolve customer concerns.
- Handle order processing, billing queries, and service requests.
- Maintain high customer satisfaction levels.
- Meet response time and service quality targets.
Job Type: Full-time
Pay: ₹15,500.00 - ₹22,628.58 per month
Work Location: In person
