Job Description – Car Rental Operations Executive
Position: Car Rental Operations Executive
Location: Santacruz, Mumbai
Company: Girikand Travels Pvt. Ltd.
Experience: 0–5 Years (Travel & Transportation Industry Preferred)
About Us
Girikand Travels Pvt. Ltd. is a leading travel company established in 1977, providing comprehensive travel solutions including tours, transportation, air ticketing, visa assistance, and corporate travel services.
Key Responsibilities
- Handle end-to-end car rental operations for corporate and retail clients.
- Coordinate with vendors, drivers, and fleet partners for timely vehicle deployment.
- Manage bookings, confirmations, trip schedules, and transportation logistics.
- Ensure smooth execution of local, outstation, airport transfer, and corporate travel requirements.
- Monitor vehicle availability and allocate vehicles as per client requirements.
- Maintain daily trip records, vendor reports, billing details, and operational MIS.
- Resolve customer queries and operational issues promptly.
- Coordinate with the Sales and Accounts teams for booking confirmations and invoicing.
- Track driver attendance, trip status, and service quality.
- Ensure adherence to company SOPs and service standards.
- Maintain strong relationships with transport vendors and suppliers.
- Handle emergency situations and provide operational support whenever required.
Desired Candidate Profile
- Graduate in any discipline.
- 0–5 years of experience in Car Rental Operations, Transport Operations, or Travel Operations.
- Good knowledge of local and outstation transportation management.
- Strong vendor management and coordination skills.
- Excellent communication and customer service abilities.
- Proficiency in MS Excel, Outlook, and operational reporting.
- Ability to work under pressure and manage multiple bookings simultaneously.
- Willingness to work in rotational shifts, weekends, or holidays if required.
Required Skills
- Car Rental Operations
- Vendor Management
- Fleet Coordination
- Transportation Planning
- Customer Service
- MIS Reporting
- Problem Solving
- Team Coordination
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Application Question(s):
- Mention your contact details.
- Mention your current & expected CTC.
Work Location: In person
