Job Title: Front Office Assistant
Department: Administration / Front Office
Job Summary
The Front Office Assistant is responsible for managing the reception area, greeting visitors, handling inquiries, coordinating appointments, and providing administrative support to ensure smooth day-to-day operations of the organization.
Key Responsibilities
- Welcome and assist visitors, students, patients, and guests in a professional manner.
- Answer, screen, and direct incoming phone calls.
- Manage appointments, meetings, and schedules.
- Maintain visitor records and front office registers.
- Handle incoming and outgoing correspondence, emails, and courier services.
- Provide information regarding institutional services, departments, and procedures.
- Coordinate with various departments for visitor and client requirements.
- Maintain cleanliness and organization of the reception area.
- Assist in administrative tasks such as filing, data entry, document preparation, and record management.
- Handle basic customer queries and resolve concerns promptly.
- Ensure confidentiality of institutional and visitor information.
Qualifications & Skills
- Bachelor's degree in any discipline preferred.
- Good communication skills in English and Hindi.
- Proficiency in MS Office (Word, Excel, Outlook).
- Pleasant personality and professional appearance.
- Strong organizational and multitasking abilities.
- Customer service-oriented approach.
- Ability to work under pressure and manage multiple responsibilities.
Experience
- 0–3 years of experience in front office, reception, customer service, or administrative roles.
- Experience in educational institutions, hospitals, or corporate offices will be an added advantage.
Key Competencies
- Communication and interpersonal skills
- Time management
- Problem-solving ability
- Attention to detail
- Professional etiquette
- Teamwork and coordination
Location: Mazri Grant, Dehradun
Employment Type: Full-Time
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
