Role: Customer Calling Executive - Healthcare (Full-time, Work from Office)
Experience - 3-6 years (Inbound/outbound)
Location: Mumbai (Jogeshwari West)
Salary: Base Salary (up to 30K)+ Incentives
Key Responsibilities:
- Handle high volume incoming & outgoing phone calls
- Accepting ownership for effectively solving enquiry, customer issues, and complaints
- Follow communication scripts when handling customer calls
- Generating sales leads
- Follow up customer calls when leads are generated
Skills
- Effective communication.
- Problem-solving abilities..
- Time management.
- Multitasking.
- Patience and resilience
- Document all call information
Administrative duties
- Evaluation of opportunities to sell the services in-hand
- Generate reports on call center calls
- Adhering to the quality standards and protocols
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
