Job Description: Sales Calling Assistant
Company: Northrop Management Private Limited
Location: Delhi (Work from Office)
Reports To: Founder / Director
Employment Type: Full-Time
Role Summary
This is a single-focus role no fluff, no multitasking across ten departments. The person hired will do exactly two things, and do them well:
- Make outbound calls to leads, prospects, and existing clients.
- Maintain an Excel-based tracker logging every call, outcome, and follow-up.
If someone wants a "little bit of everything" job, this isn't it. We need someone who treats the phone and the spreadsheet like their two most important tools — nothing else.
Key Responsibilities Calling (80% of the role)
- Make daily outbound calls to a provided list of leads (NGOs, corporates, referrals, inbound inquiries).
- Follow a basic call script/pitch (provided) to introduce Northrop's services.
- Qualify leads — interested / not interested / follow-up later / send details.
- Schedule follow-up calls or meetings for the founder/directors when a lead is warm.
- Handle basic objections and answer simple FAQs about the firm.
- Re-attempt calls for no-response leads on a set cadence (e.g., Day 1, Day 3, Day 7).
Excel Tracking (20% of the role)
- Maintain a daily call log in Excel: name, number, date/time, outcome, notes, next action date.
- Update lead status (New → Contacted → Interested → Follow-up → Converted/Dropped).
- Generate a simple daily/weekly summary: calls made, connects, conversions, pending follow-ups.
- Flag high-priority leads for the founder's attention.
- Keep the sheet clean, formula-driven where possible (no manual re-typing of stale data).
Requirements
- Comfortable making 50+ calls a day without losing energy or politeness by call #40.
- Working knowledge of Excel/Google Sheets — filters, sorting, basic formulas (VLOOKUP/COUNTIF is a bonus, not mandatory).
- Clear spoken Hindi and English; confident phone manner.
- Basic understanding of professional services / B2B or B2NGO calling is a plus, not required.
- Disciplined and consistent this role rewards someone who shows up and grinds daily, not someone looking for variety.
- Prior tele-calling, BPO, or inside-sales experience preferred.
What Success Looks Like (KPIs) MetricTargetCalls made per day 50–70Connect rate 30%+Follow-ups logged same day100%Weekly summary submitted Every Friday EODData accuracy (no missing/blank fields)100%Compensation Structure (suggested)
- Fixed: ₹10,000–₹30,000/month + 10% commission on every Sale .
- Incentive: Per qualified lead converted to a meeting, or per closed deal small fixed amount per action, so effort is directly rewarded.
- Review after 3 months based on call volume + conversion consistency.
Tools Provided
- Lead list / CRM sheet (Excel)
- Call script and objection-handling cheat sheet
- Company number / dialer (if applicable)
This role is intentionally narrow by design the person who thrives here is someone who wants to master one skill (persuasive, consistent calling) rather than someone looking to "wear many hats."
Pay: ₹8,190.75 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
Work Location: In person
