- Welcome patients and visitors and provide courteous assistance.
- Register patients, create/update UHID records, and verify patient details in the HIS/MedNet system.
- Schedule, reschedule, and manage OPD appointments in coordination with consultants.
- Guide patients and attendants to the appropriate departments and services.
- Handle telephone calls, emails, and patient inquiries professionally.
- Maintain accurate registration records and ensure completion of required documentation.
- Coordinate with Billing, Nursing, Laboratory, Radiology, Pharmacy, and other departments for smooth patient flow.
- Assist in patient admission and discharge processes as required.
- Address patient concerns and escalate unresolved issues to the Front Office Manager.
- Maintain confidentiality of patient information and comply with NABH standards, hospital policies, IPC, and BMW guidelines.
- Maintain professional grooming, punctuality, and excellent customer service at all times.
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
