Job Summary
This hybrid role for a senior consultant requires 8 to 10 years of experience with strong expertise in property and casualty insurance. The role focuses on delivering consulting outcomes that improve underwriting claims and policy operations while aligning with client strategy. The consultant works in a day shift model and collaborates closely with diverse stakeholders to deliver measurable value.
Responsibilities
Drive complex consulting engagements in property and casualty insurance to improve client processes in underwriting policy administration claims handling and billing by applying deep industry knowledge and structured analysis
Analyze current client workflows and systems across core insurance functions to identify inefficiencies operational risks and opportunities for digital enablement that deliver measurable performance improvements
Design practical target state operating models for property and casualty operations that align with client strategy and regulatory expectations while remaining achievable within budget and timeline constraints
Develop detailed business requirements user stories and process maps for insurance platforms including policy administration rating engines and claims systems in close collaboration with business and technology teams
Coordinate hybrid working sessions with client stakeholders to validate findings prioritize initiatives and secure consensus on solution approaches that balance customer experience operational efficiency and compliance
Guide the implementation of process and system changes by defining milestones tracking progress managing risks and ensuring that day shift project activities remain aligned with agreed objectives
Prepare clear consulting deliverables including assessment reports implementation roadmaps and benefit cases that quantify financial and operational impact for property and casualty portfolios
Mentor junior team members by sharing domain expertise in property and casualty insurance best practices and consulting methods to build a high performing and inclusive consulting team culture
Collaborate with cross functional teams such as product owners actuaries underwriters claims specialists and technology partners to ensure solutions are practical sustainable and aligned with market trends
Advise clients on regulatory and compliance considerations in property and casualty insurance operations helping them embed controls within processes and systems to reduce operational and compliance risk
Utilize data insights from loss experience underwriting performance and claims metrics to recommend actions that improve portfolio quality customer satisfaction and operational throughput
Support business development by contributing domain expertise to proposals shaping solution narratives and estimating effort for new consulting opportunities in the property and casualty space
Engage in continuous learning on insurance market trends digital tools and consulting techniques to bring innovative yet pragmatic recommendations that strengthen client competitiveness and societal resilience
Qualifications
Possess 8 to 10 years of professional experience in consulting or equivalent roles with significant focus on property and casualty insurance operations across underwriting claims and policy servicing
Hold a strong academic background in business insurance finance or a related discipline with the ability to translate theoretical concepts into practical process and system improvements for clients
Demonstrate advanced proficiency in analyzing insurance processes mapping workflows documenting requirements and using standard office productivity tools to create clear and persuasive client deliverables
Bring proven experience working on hybrid projects that combine onsite and remote collaboration using collaboration platforms to manage workshops documentation and project communication during day shifts
Show capability to interpret insurance regulations and industry guidelines and to embed compliant practices into client processes in a way that supports both customer outcomes and operational efficiency
Exhibit strong communication facilitation and stakeholder management skills that enable effective engagement with underwriters claims professionals technology teams and senior client sponsors
Display familiarity with modern insurance technology such as core insurance platforms data analytics capabilities and automation tools and understand how these solutions can improve property and casualty performance
